A resume contains a lot of personal data — name, contact info, employer history, education, sometimes addresses or photos. When you trust us with that, we owe you transparency on what we do with it.
Our retention policy is published in full on the Privacy page. The short version: we collect only what's needed to run the service, we keep payment records as long as tax law requires us to, and we delete or anonymize everything else on request.
When you delete your account, we run a two-phase AI redaction pass on every conversation transcript before retaining the row for aggregate analytics. The first phase is deterministic — known PII (your name, email, phone, employers) is replaced with category-aware tokens like `[REDACTED_NAME]`. The second phase uses a fuzzy AI pass to catch variations and recruiter PII the deterministic pass missed.
Only after both phases succeed do we delete the source PII. If redaction fails halfway, the source data stays intact and we can retry. We never trust ourselves to half-delete and call it done.
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