LEGAL
Shipping and Delivery
Effective: August 12, 2026
myinteractive.cv (the “Service”), operated by Why Not Initiatives, is a purely digital service. We do not sell, ship, or deliver any physical goods, and no shipping charges are ever applied to your order.
1. What Is Delivered
A purchase on the Service adds conversation capacity — and the accompanying test messages — to your account. This capacity is what you are buying; there is no physical or downloadable product attached to it.
2. When Delivery Happens
Delivery is electronic and immediate. As soon as our payment processor confirms your payment, the purchased conversations are credited to your account and available to use — typically within a few seconds. No activation step, waiting period, or shipment is involved.
You can confirm the updated balance on your billing page, and a record of the purchase appears in your payment history. We also send a confirmation to the email address on your account.
3. Where It Is Delivered
Capacity is delivered to the MyInteractiveCV account that was signed in when the purchase was made. It cannot be shipped to a postal address or transferred to a different account. The Service is available internationally wherever access to it is lawful.
4. If Your Purchase Does Not Appear
In rare cases a bank or network delay can hold up the payment confirmation that triggers delivery. If your balance has not updated within 30 minutes of a successful payment, contact support@myinteractive.cv with the date and amount of the charge. We will trace the payment and credit your account manually. If we cannot deliver the capacity you paid for, you are entitled to a refund under our Cancellation and Refunds policy.
5. Contact
Why Not Initiatives
A5, Fifth Floor, RSR Enclave, 19th M Cross, Kaggadasapura, CV Raman Nagar, Bengaluru, Karnataka 560093, India
Contact: support@myinteractive.cv